Confessions of a Qantas Flight Attendant
I was browsing through the bookshop inside the Qantas Lounge at Sydney Airport when I spotted this row of books in prime position, ready to be snapped up by travellers eager for an easy read on the plane.
It’s interesting that Qantas are so keen to show off the book, considering that this cheeky memoir is not just about what flight attendants get up to on the job, but is also a scathing account of what the author portrays as cost-cutting measures by an airline that has an uncaring attitude to its staff. Coupled with endless vignettes of high-flying fun, it’s also a unique take on Qantas’s human resources practices and its entry into (and exit from) different markets from 2001 to 2013.
Perhaps Qantas’s PR department hasn’t read it. Or perhaps they just have a fabulous sense of humour. Let’s hope it’s the latter.
